Sales Policy

At Fmalez.com, we are committed to providing high-quality car accessories for pet owners with a seamless shopping experience. Please review our Sales Policy to understand our terms regarding orders, payments, shipping, and more.

1. Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• You will receive an order confirmation email with details of your purchase.
• Once shipped, a tracking number will be provided for real-time shipment updates.

2. Payment Methods

We accept the following secure payment options:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay & Google Pay

All transactions are securely processed, and we do not store any payment information.

3. Shipping Policy

• Domestic Shipping: Delivery within 5-10 business days.
• International Shipping: Available with delivery times varying by location.
• Shipping Fees: Calculated at checkout based on location and package weight.
• Free Shipping: Available for orders over a specified amount (check promotions).

4. Order Changes & Cancellations

• Changes or cancellations can only be made within 12 hours of placing an order.
• Once an order is shipped, modifications are not possible.

5. Returns & Refunds

For details on returns and refunds, please refer to our Refund and Returns Policy.

6. Product Availability

• In rare cases, items may become out of stock after ordering. If this happens, we will notify you immediately and offer a refund or alternative option.

7. Customer Support

For any questions or concerns regarding your purchase, feel free to contact us:

📍 Address: 715 Forest St, Melville, LA 71353, USA
📞 Phone: (713) 454-1287
📧 Email: info@fmalez.com

Thank you for choosing Fmalez.com – providing the best pet-friendly car accessories for safe and comfortable travel with your furry friends!